Please note: The following services are exclusively for University of Pittsburgh departments and personnel only and are intended solely for professional University-related purposes. We do not provide services to the general public nor personal translation/interpretation services to University employees.

As a means to increase the availability of international related services to Pitt schools and departments, the University Center for International Studies (UCIS) has partnered with United Language Group, a Propio Language Services company as a Pitt Preferred Provider for interpretation and translation services. This vendor is available to all schools and departments for official purposes and exists as a convenience to those needing these services but is not required for use; nor is it intended as a replacement for those who have already partnered with or are using other service providers. UCIS/Pitt Global is the contract holder and will work with units on service arrangement and invoice payment.

About Propio/United Language Group

Available Services

Propio Language Services is a language translation and interpretation provider that provides the following services:

  • 24/7/365 access to over 300 languages for phone interpretation
  • Written Translation Services available for over 200 languages. Estimates are free and are available upon request.
  • On-demand Telephone Interpreting Services
  • On-site Interpreting Services including Court Certified, Medical Certified or Standard options
  • Video Remote Interpreting Services with over 21 VRI languages including American Sign Language
  • Interpreters who are tested to ensure a high level of cultural aptitude and sensitivity

How to Participate

  1. Getting Started: To get started and submit a request, complete the form below, provide as much information as possible to expedite the process. You will need to have your departmental 32-digit account number readily available to submit.
  2. Arranging Services: If the information provided is sufficient for a translation estimate, a Project Manager will submit the requested documents for an estimate. If more information is needed, a project manager will contact you within 48 business hours. When requesting interpretation services, a Project Manager will contact you to set up a brief meeting to learn more about the request and help arrange services.
  1. Delivery: For translation, the Project Manager will provide an estimate, please pay close attention to the amount of processing time and approve based on the best fit. Completed files will be delivered to the requestor along with the invoice and payment instructions. While a 32-digit account number is provided, invoices are paid through Panther Express by the requestor. For interpretation, the Project Manager will help to connect the requestor with Propio’s interpretation services and relay invoices along with payment instructions to the requestor for payment through the Panther Express system.
  2. Payment: As stated previously, invoices are paid directly by the requesting unit and can be processed through Panther Express using the Contract Payment specialty form. Note: We only collect the departmental code in the event of delinquency. Contract number FY2024-23746-SVC has been created in Contracts+ to support departmental payments to ULG for translation services. To pay invoices, departments can use the Contract Payment Form and search for “United Language Group.” The contract number should appear, and invoices can be submitted on a department-by-department basis. This will also allow departments to enter their respective account code information and avoid credit card fees and IDC transfers between departments.

 

Get Started

 

Instructions for Processing United Language Group Payments in Panther Express

  1. Log into the Panther Express system.
  2. Click on the Shopping Cart icon along the left-hand side of the page.
  3. Click View Forms
  4. Select Contract Payment Form
  5. Enter United Language Group in the Enter Supplier field
  6. Click on Select Contract link and select

FY2024-23746-SVC (CYPHERT-052824 (United Language Group))

OMNIA Partners Agreement for United Language Group

    1. Enter amount of invoice in PO Total* section
    2. Enter invoice description in Product Description section
    3. Enter date of invoice in start and end date fields
    4. Attach copy of invoice to Internal Attachments section
    5. Hit Add and Go to Cart button in upper right corner
    6. Proceed to PO requisition and add your department account number(s) to be charged.
    7. Submit requisition
    8. After PO is generated, log back into the PO and click on the three dots in the upper right corner.
    9. Select “Create Invoice”
    10. Add invoice number, amount to be paid, and any other required fields.
    11. Confirm account number being charged is correct
    12. Attach a copy of the invoice. Click on the Comments tab. Click “Add Comment”. Enter the comment “See attached invoice”. Attach PDF file that contains invoice by clicking on Browse or dragging the file into the field. Click checkmark to save comment.
    13. When all above steps are completed, go to the top of the form and click submit.

** If you have any questions regarding these processes, please contact PPT customer service.

**Please note any delinquent invoices not paid in a timely manner will result in UCIS paying the invoice and charging the account number you have provided on the request.

 

Contact

For more information on institutional collaboration or to answer any questions, please contact the following:

Global Operations Support
Single Point of Contact
Emergency Contact