Contacting Global Operations Support

If you are unable to find what you need via the resources on this page, or simply have questions about the resources on this page, the Global Operations Support subunit within the Global Partnerships and Services team, exists to help faculty and staff develop solutions to problems and issues in doing business abroad. Please note that to reduce redundancy, our office has now merged inquiry functions with the Office of Research Security and Trade Compliance for all international travel, such as the Travels - Export Control Review Form. Those seeking any international activity guidance from the Office of Research Security and Trade Compliance for things such as travel, engagement etc. can complete the International Activity form via the portal link below, and that information will be shared with the Office of Research Security and Trade Compliance.  

In lieu of emailing us, and to ensure we have the appropriate information to support your request, we ask that all inquiries be submitted through one of our intake forms before we proceed. (Global Operation Portal) Please select and complete the form that best aligns with your needs: 

  • Translation/Interpretation Request Form 
  • International Activity Form: international remote work, Pitt related international travel (conference attendance, research, engagement, site visits), export controls, trade compliance, licenses, embargoed entities and destinations, research security  
  • General Inquiries Form: including payment questions, international research planning, purchasing, miscellaneous inquiries 

Submitting the appropriate form allows our team to review your request efficiently and route it to the correct staff member as well as reduce back and forth messaging for more information. 

Once your form has been submitted, a member of our team will follow up within 48 hours. 

The Global Operations Support subunit is working remotely during regular business hours Monday - Friday from 08:30am to 5:00pm. To the extent possible, operations continue as normal, facilitated by electronic communications. This is done in compliance with University of Pittsburgh policy, as outlined at emergency.pitt.edu. 

The Global Operations Support subunit direct email address is: globalsupport@pitt.edu.  

 

 

Emergency Contact Information

Pitt Police The Pitt Police will help liaise with local law enforcement and inform necessary parties in the US. 412-624-2121 police@pitt.edu

Reporting & Obtaining Assistance Find a US Embassy or Consulate US Department of State: Emergency Resources Lost or Stolen Passport Pitt Police Local 911 Emergency Numbers Abroad University of Pittsburgh Office of General Counsel

iSOS iSOS is our provider of emergency assistance and health insurance for students on study abroad and for faculty, staff, and students on University business and programs. Contact for iSOS is: www.internationalsos.com +1-215-942-8478

Emergency Protocols Medical Emergencies Victim of a Crime Sexual Assault Arrested Abroad Terrorism Pandemic Natural Disasters