Global Operations Support Manager

Often the first point of contact in answering questions about global operations is the Global Operations Support Manager. A key responsibility of this individual is helping faculty and staff develop solutions to problems and issues in doing business abroad. The Support Manager does this by working with faculty and staff and connecting them to appropriate business offices across the University. The Support Manager also helps units navigate payments and reimbursement for international guests on short term visits to the University (for example, a speaker from abroad giving a lecture in a department).

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Support Manager

Ian McLaughlin

Hours of Operation

Monday - Friday 8:30am-5pm

Contact Us
Phone: +1 412-624-0125
Fax: +1 412-624-4672

Emergency Contact Information

Pitt Police
The Pitt Police will help liaise with local law enforcement and inform necessary parties in the US.


Reporting & Obtaining Assistance
Find a US Embassy or Consulate
US Department of State: Emergency Resources
Lost or Stolen Passport
Pitt Police
Local 911 Emergency Numbers Abroad
University of Pittsburgh Office of General Counsel

iSOS is our provider of emergency assistance and health insurance for students on study abroad and for faculty, staff, and students on University business and programs. Contact for iSOS is:

Emergency Protocols
Medical Emergencies
Victim of a Crime
Sexual Assault
Arrested Abroad
Natural Disasters